Frequently Asked Questions

What is the delivery time for my order?

When you place an order at Manzova, the delivery time may be slightly different from what you are used to. Our products are shipped directly from our trusted suppliers. This allows us to reduce storage and transportation costs and offer our products at competitive prices.

The average delivery time is 7–12 business days (Monday–Friday, excluding holidays).

What should I do if I haven’t received my order yet?

Due to high demand for our products, it is possible that your order may arrive slightly later than expected. We appreciate your patience.

If the delivery period has passed and you still haven’t received your order, please contact us at info@manzova.com. Our team will gladly check the status of your shipment.

I want to return or exchange my order. How can I do this?

To return or exchange an item, please contact our customer service at info@manzova.com.

In your email, include:

  • Your full name

  • Your order number (for example #0000)

  • The reason for your return

Our team will provide you with the return address and further instructions.

What are the return costs?

Return shipping costs are the responsibility of the customer. The cost will depend on the courier service you choose. Please check the website of your preferred courier for pricing information.

What are the conditions for returning a product?

You have 30 days to return your order after receiving it.

To be eligible for a return:

  • The return period must not have expired

  • The item must be in its original packaging

  • All labels and tags must still be attached

  • The product must be unused

What payment methods do you accept?

We accept secure payments through major payment providers such as:

  • Visa

  • Mastercard

  • American Express

  • PayPal

  • Apple Pay

  • Google Pay

All transactions are processed through secure and trusted payment systems.

What if I didn’t receive an order confirmation email?

If you did not receive a confirmation email, please contact us at info@manzova.com and include your full name and email address. We will help you as quickly as possible.

Can I cancel my order?

If you would like to cancel your order, please contact us as soon as possible at info@manzova.com.

Please include:

  • Your full name

  • Your order number (for example #0000)

  • The reason for cancellation

Our team will check whether the order can still be cancelled.

 

Our Story

In a world full of inspiration and ever-changing trends, we at Manzova wanted to create a place where style, innovation, and quality come together. While exploring new ideas and products, we noticed a growing need for an online store that offers unique and modern items designed to enhance everyday life.

That is how Manzova was born: an online destination where you can discover a carefully curated collection of stylish and distinctive products. Our goal is simple — to offer products that are not only visually appealing but also practical and inspiring for everyday use.

At Manzova, our customers are at the heart of everything we do. We believe that an exceptional shopping experience starts with outstanding service. Our dedicated team is always ready to assist you with any questions and help you find the perfect product.

Whether you are looking for something special for yourself or the perfect gift for someone else, Manzova is here to help you discover products that truly stand out.

Welcome to Manzova — where style meets inspiration.